NB
Nosongezo B
1 reviews | Active since Sept 2022
18 Sept 2026, 15:13
Getting the actual qualification(certificate) takes ages with IQ
Getting my qualification is a mission😡. A week ago I complained about not getting my final results because I owe fees from IQ. I couldn't sign a job offer because my I couldn't get my qualification. I tried negotiating to settle it with my first salary as I'm unemployed, didn't win.
Yesterday morning, I settled my account and was promised I'll be contacted today. There was no call. I called 2 times already as I still can't access it, an agent I spoke to around 12 promised to get back to me after an hour, till now. I need my qualification today to secure a job💔💔.
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iQ Academy South Africa's replyOfficial
19 Sept 2026, 10:30Good day Nosongezo,
Thank you for sharing your experience with us. We sincerely apologise for the distress and frustration this situation has caused you.
Congratulations on successfully completing your course. We are pleased to inform you that your certificate is now available for download.
We sincerely apologise once again for any inconvenience this matter may have caused. We truly appreciate your patience, understanding, and cooperation while we worked to assist you.
We trust that the above is in order. Should you require any further assistance, please do not hesitate to contact us on ***.
Kind regards,
IQ Academy- Siphokazi
Thank you for sharing your experience with us. We sincerely apologise for the distress and frustration this situation has caused you.
Congratulations on successfully completing your course. We are pleased to inform you that your certificate is now available for download.
We sincerely apologise once again for any inconvenience this matter may have caused. We truly appreciate your patience, understanding, and cooperation while we worked to assist you.
We trust that the above is in order. Should you require any further assistance, please do not hesitate to contact us on ***.
Kind regards,
IQ Academy- Siphokazi
iQ Academy South Africa's reply19 Sept 2026, 10:30
Official
Good day Nosongezo,
Thank you for sharing your experience with us. We sincerely apologise for the distress and frustration this situation has caused you.
Congratulations on successfully completing your course. We are pleased to inform you that your certificate is now available for download.
We sincerely apologise once again for any inconvenience this matter may have caused. We truly appreciate your patience, understanding, and cooperation while we worked to assist you.
We trust that the above is in order. Should you require any further assistance, please do not hesitate to contact us on ***.
Kind regards,
IQ Academy- Siphokazi
Thank you for sharing your experience with us. We sincerely apologise for the distress and frustration this situation has caused you.
Congratulations on successfully completing your course. We are pleased to inform you that your certificate is now available for download.
We sincerely apologise once again for any inconvenience this matter may have caused. We truly appreciate your patience, understanding, and cooperation while we worked to assist you.
We trust that the above is in order. Should you require any further assistance, please do not hesitate to contact us on ***.
Kind regards,
IQ Academy- Siphokazi