EXTREMELY BAD CORRESPONDENCE COLLAGE.

Very unprofessional staff. I am ever so sorry that i signed up by this place.

Demand the full outstanding balance from you. When i asked for them to send an email referring to what was said, they do. Not even ashamed.

I then responded to the email asking them why i am not getting the option for a payment plan and requested the call recording for the conversation, i get no feedback.

Then i get a phone call at 6 in the morning. I don't answer then i get called to work. They starting to jepoardise my job now as they call every hour.

I asked to be called back at 10, which they did call me back. Consultant was rely out of line. She hung up in my ear.

I also got told on numerous occasions that i cannot receive my certificate as i have outstanding money and am in arrears. Besides that, they send me an academic report which says i can only receive my certificate once i settle the amount. I have been turned down by a few companies for employment as the result of my academic report. I asked for them to send me an academic report stating that i have completed my course with my marks, but also to remove the part about the balance that needs to be settled. They said that they cant do that.

These consultants are so rude, not knowing how to work with difficult people. They rather throw attitude and hang up the phone. My hat goes off to Wesley which works there. He could sense i was upset and yet spoke calmly and assisted me how he could. These consultants can really learn from him.

I am at the point of consulting a lawyer re the above. I have emails where money is getting demanded and i am sure they should have the voice recordings as they keep saying calls are being recorded.