1 reviews | Active since Nov 2016

15 Dec 2016, 09:24

DISHONEST ********** - DO NOT USE THEM FOR ANYTHING

<p>AFTER RECEIVING AN SMS SAYING DEBIT ORDERS WILL BE DONE THE 15/12/2016 I REP**** TO THE SMS STATING TO NOT DEBIT MY ACCOUNT AS MY SALARY STILL GETS PAID ON THE NORMAL DATE</p> <p> </p> <p>AND BAMMMM.... MORNING OF THE 15/12/2016 WHAT HAPPENS??????</p> <p>THEY DEBIT MY ACCOUNT TAKING MY LAST FUNDS THAT WERE FOR THE MONTH TO SUPPORT MY FAMILY..... </p> <p> </p> <p>I WANT MY MONEY RETURNED ASAP AND I WANT TO CANCEL EVERYTHING I HAVE WITH IQ ACADEMY AND PLEASE DONT COME TO ME WITH BREACH OF CONTRACT BECAUSE YOU HAVE BREACHED THE CONTRACT BY DEBITING MY ACCOUNT UNAUTHORISED AND *******LY WHICH HAS LED TO A BREACH OF CONTRACT...</p> <p> </p> <p>I DO NOT HAVE THE TRUST TO STUDY WITH IQ ACADEMY ANY LONGER AND THERFORE DO NOT WANT TO USE YOUR SERVICES, YOU CAN COME AND FETCH YOUR BOOKS AND PEN AND I WANT MY MONEY RETURNED!!!!!!</p> <p> </p> <p>BELOW EMAIL CORRESPONDANCE:</p> <p> </p> <p> </p> <p>ID NUMBR WAS PROVIDED WHICH I HAVE REMOVED FOR MY SAFTEY </p> <p> </p> <p>Thank You</p> <p>Stephanie Bosch</p> <p> </p> <p>From: Info Iqacademy ********** <br /> Sent: 10 November 2016 13:05<br /> To: Stephanie Bosch <br /> Subject: RE: </p> <p> </p> <p>Good Day</p> <p> </p> <p>Please provide me with correct ID number or student number</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Ellen Vuso</p> <p>Customer Service Consultant</p> <p>Email: ********** <p>Tel: +27 87 ********** </p> <p>Cell:</p> <p>Fax: +27 86 ********** </p> <p> </p> <p> </p> <p> </p> <p>IQ Academy (Pty) Ltd Company Registration No. *** is provisionally registered with the Department of Higher Education and Training until 31 December 2017 as a Private Higher Education Institution under the Higher Education Act, 1997, Registration Certificate No. 2012/HE07/001.</p> <p>Disclaimer: This email is confidential and is intended for the addressee only. If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation.</p> <p> </p> <p>Please consider the environment before printing this e-mail.</p> <p> </p> <p>From: Stephanie Bosch<br /> Sent: 10 November 2016 12:38 PM<br /> To: ********** /> Subject: <br /> Importance: High</p> <p> </p> <p>Good Day</p> <p> </p> <p>I have just received a text message that you will process the debit order on the 15 December 2016 – I do not approve of this as I only get paid on the last day of the month.</p> <p> </p> <p>I will have no choice but to reverse this should you debit on this date.</p> <p> </p> <p> </p> <p>Thank You</p> <p>Stephanie Bosch</p>

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Replies (1)
iQ Academy South Africa
iQ Academy South Africa's reply20 Jan 2017, 10:53
Official

Thank you for bringing this matter to our attention.

We are pleased to advise that your query has been resolved.