**************** AND BAD SERVICE

I ENROLLED WITH THIS INSTITUTION FOR PUBLIC ADMINISTRATION DECEMBER 2018 AFTER A NUMBER OF CALLS FROM THEM NAGGING ME TO ENROL THEY EVEN LURED ME SAYING THAT IF I ENROL WITH THEM IN DECEMBER I WILL GET A DISCOUNT,I WONT PAY FOR REGISTATION . THEY SENT THE STUDY MATERIAL IN FEBRUAY AND SINCE JANUARY THEY HAVE BEEN DEDUCTING R455 FROM MY ACCOUNT FOR THE COURSE SO THAT IS R910 FOR JANUARY AND FEBRUARY . ON THE 25/03/2019 I SENT THEM AN EMAIL TO CANCEL MY ENROLMENT BECAUSE I CANNOT AFFORD TO PAY FOR THOSE STUDIES AND I ALSO EXPLAINED THAT I HAVE NOT USED THEIR STUDY METARIAL AND I NEED TO SEND IT BACK,SO THEY REP**** THAT THERE IS A CANCELLATION FEE,I THEN ASKED HOW MUCH WILL IT BE,THEY REP**** THAT IT DEPENDS HOW LONG I HAVE ENROLLED WITH THEM,OF WHICH ITS 2MONTHS FROM THE DATE THEY STARTED DEBITING MY ACCOUNT WHICH WAS END OF JANUARY. THEY THEN REP**** THAT THE CANCELLATION FEE WILL BE R3412.50. I FORST SPOKE TO Eddie Pieterse VIA EMAIL AND THEN LATER Tsholofelo Letlonkane JOINED OUR CONVERSATION AND Ababalwa VIA THEIR CHAT. I ASKED WHY IS THE CACELLATION FEE SO MUCH THAN WHAT I HAD ALREADY PAID,THEY SAID ITS FOR THE STUDY MATERIAL OF WHICH I HAVE NEVER USED AND I NEED TO SEND IT BACK AND FOR THE SERVICES RENDERED. I NEED TO KNOW WHAT SERVICE DID THEY RENDER TO ME BECAUSE I AM SURE SENDING AN SMS AND EMAIL TO ME WOULD NEVER COST MORE THAN R3000. EVEN ON THE STUDY MATERIAL IT STATES THAT I WILL BE CHARGED A CANCELLATION FEE AND I CAN SEND THE STUDY MATERIAL BACK,I WILL NOT BE CHARGED FOR IT IF IT IS IN GOOD CONDITION. AND I HAVE NEVER USED ANY OF IT. SO NOW I NEED TO KNOW WHAT EXACTLY IS THE R3412.50 FOR???