S
Sibongile
1 reviews | Active since Apr 2025
16 Oct 2025, 22:12
change the delivery method.
use a different method of delivering the certificate instead of pergo I have to pay R150 now just to receive my certificate and the guys from pargo **** that they returned the certificate becouse they could not get hold of me but they delivered the certificate to the wrong store in Kimberly where as I'm in Gauteng and I have requiring this issue since July and i was only told yesterday to pay R150 because of pargo, I feel very disappointed and hurt at the same time that I had to reach out and find out what is happening no one reached out when they saw the certificate being returned and find out what was the issue yet each and every month I made my payments without fail.
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iQ Academy South Africa's replyOfficial
21 Oct 2025, 20:17Good day Sibongile,
We sincerely apologise for the frustration and inconvenience you’ve experienced regarding the delivery of your certificate. We understand how disappointing this must be, especially after your consistent commitment to your studies and payments.
Our team has been trying to contact you telephonically to assist with this matter, however, our calls have gone to voicemail. Kindly send us an email at *** with a suitable time for us to reach you, or alternatively, please contact us directly at *** for immediate assistance.
We’d really like to resolve this for you as soon as possible.
Regards,
Rachel - iQ Academy
We sincerely apologise for the frustration and inconvenience you’ve experienced regarding the delivery of your certificate. We understand how disappointing this must be, especially after your consistent commitment to your studies and payments.
Our team has been trying to contact you telephonically to assist with this matter, however, our calls have gone to voicemail. Kindly send us an email at *** with a suitable time for us to reach you, or alternatively, please contact us directly at *** for immediate assistance.
We’d really like to resolve this for you as soon as possible.
Regards,
Rachel - iQ Academy
iQ Academy South Africa's reply21 Oct 2025, 20:17
Official
Good day Sibongile,
We sincerely apologise for the frustration and inconvenience you’ve experienced regarding the delivery of your certificate. We understand how disappointing this must be, especially after your consistent commitment to your studies and payments.
Our team has been trying to contact you telephonically to assist with this matter, however, our calls have gone to voicemail. Kindly send us an email at *** with a suitable time for us to reach you, or alternatively, please contact us directly at *** for immediate assistance.
We’d really like to resolve this for you as soon as possible.
Regards,
Rachel - iQ Academy
We sincerely apologise for the frustration and inconvenience you’ve experienced regarding the delivery of your certificate. We understand how disappointing this must be, especially after your consistent commitment to your studies and payments.
Our team has been trying to contact you telephonically to assist with this matter, however, our calls have gone to voicemail. Kindly send us an email at *** with a suitable time for us to reach you, or alternatively, please contact us directly at *** for immediate assistance.
We’d really like to resolve this for you as soon as possible.
Regards,
Rachel - iQ Academy