Bad service

Good day

I am not sure if this is the treatment that everyone at your school. I studied through your college before and I've never been so disappointed with the service I have been getting.

I took it upon me to register again with you but I'm finding no joy. I registered for financial management short course in Feb and you debited my account and as per conversation I had with one of the consultant I was told that upon my first payment I will get my books but after 14 working days, however till today I have not received my books.

I sent a couple of email enquiring about my books and I was told my books were delivered and when 8 asked where they don't give me a clear answer. The course started last month already and I paid this account since. I want to start with my learning but I can't because I don't have my books, this is really not fair and I received an message that the assignment will be due soon but how will I submit and study.

I want this to be dealt with urgency, I have been patient with the school but they just don't care. Rather cancel this whole thing because I'm not getting the help I deserve.

Please anyone get back to me urgently My number is *** don't call me o my work line because I'm on leave.