tM
thando M
1 reviews | Active since Apr 2019
11 Jul 2025, 17:22
Bad service
I had asked for the short term course to be cancelled as the course its not Accredited . They had debted R524 from my account . I am unable to reverse the amount , I explained to them on email to reverse my money . They quiet and not responding to my emails . I want my money back
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iQ Academy South Africa's replyOfficial
15 Jul 2025, 14:50Good day Thando,
Thank you for your enquiry.
Please refer to the email sent to you on 9 July 2025 regarding your cancellation request. As previously communicated, any requests submitted too close to the debit order processing date (within 10 days prior) may still result in a deduction, as the payment process would already be underway.
Regrettably, we are unable to issue a refund for late cancellation requests. As such, no refund is due to you.
Please note that your cancellation has been successfully processed and no further debits will be made to your account.
Should you require further clarification in this regard, please contact us on ***.
Kind regards,
Rachel - iQ Academy
Thank you for your enquiry.
Please refer to the email sent to you on 9 July 2025 regarding your cancellation request. As previously communicated, any requests submitted too close to the debit order processing date (within 10 days prior) may still result in a deduction, as the payment process would already be underway.
Regrettably, we are unable to issue a refund for late cancellation requests. As such, no refund is due to you.
Please note that your cancellation has been successfully processed and no further debits will be made to your account.
Should you require further clarification in this regard, please contact us on ***.
Kind regards,
Rachel - iQ Academy
iQ Academy South Africa's reply15 Jul 2025, 14:50
Official
Good day Thando,
Thank you for your enquiry.
Please refer to the email sent to you on 9 July 2025 regarding your cancellation request. As previously communicated, any requests submitted too close to the debit order processing date (within 10 days prior) may still result in a deduction, as the payment process would already be underway.
Regrettably, we are unable to issue a refund for late cancellation requests. As such, no refund is due to you.
Please note that your cancellation has been successfully processed and no further debits will be made to your account.
Should you require further clarification in this regard, please contact us on ***.
Kind regards,
Rachel - iQ Academy
Thank you for your enquiry.
Please refer to the email sent to you on 9 July 2025 regarding your cancellation request. As previously communicated, any requests submitted too close to the debit order processing date (within 10 days prior) may still result in a deduction, as the payment process would already be underway.
Regrettably, we are unable to issue a refund for late cancellation requests. As such, no refund is due to you.
Please note that your cancellation has been successfully processed and no further debits will be made to your account.
Should you require further clarification in this regard, please contact us on ***.
Kind regards,
Rachel - iQ Academy