JL
Joerg L
1 reviews | Active since Oct 2010
21 Aug 2025, 08:37
Absolutely Useless
An absolutely useless online school. We app**** for enrolment a week ago. Nobody bothered to get in touch with us. We then called their call centre and requested to be called back. Nothing! Absolutely useless! Don't waste your time with these people. I will never pay thousands of Rand for course to people with such a business attitude.
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Replies (1)
iQ Academy South Africa's replyOfficial
21 Aug 2025, 11:21Good day Joerg,
Thank you for sharing your feedback with us and please accept our sincere apologies for the frustration you have experienced.
This is certainly not the level of service we aim to provide.
We have tried calling you on the number provided but were not able to reach you. We have also checked our system using the details provided but could not find any record of your application or call-back request. It may be that the enquiry was submitted under different details or that there was a technical error along the way.
We would really appreciate the opportunity to resolve this for you.
If you could kindly share the full name, contact number and email address that were used for the application, we will immediately investigate and ensure you receive the assistance you need without further delay.
Your feedback is extremely valuable to us and we are committed to making this right.
Please reach out to us directly on *** or *** so we can prioritise your enquiry.
Regards,
Rachel - iQ Academy
Thank you for sharing your feedback with us and please accept our sincere apologies for the frustration you have experienced.
This is certainly not the level of service we aim to provide.
We have tried calling you on the number provided but were not able to reach you. We have also checked our system using the details provided but could not find any record of your application or call-back request. It may be that the enquiry was submitted under different details or that there was a technical error along the way.
We would really appreciate the opportunity to resolve this for you.
If you could kindly share the full name, contact number and email address that were used for the application, we will immediately investigate and ensure you receive the assistance you need without further delay.
Your feedback is extremely valuable to us and we are committed to making this right.
Please reach out to us directly on *** or *** so we can prioritise your enquiry.
Regards,
Rachel - iQ Academy
iQ Academy South Africa's reply21 Aug 2025, 11:21
Official
Good day Joerg,
Thank you for sharing your feedback with us and please accept our sincere apologies for the frustration you have experienced.
This is certainly not the level of service we aim to provide.
We have tried calling you on the number provided but were not able to reach you. We have also checked our system using the details provided but could not find any record of your application or call-back request. It may be that the enquiry was submitted under different details or that there was a technical error along the way.
We would really appreciate the opportunity to resolve this for you.
If you could kindly share the full name, contact number and email address that were used for the application, we will immediately investigate and ensure you receive the assistance you need without further delay.
Your feedback is extremely valuable to us and we are committed to making this right.
Please reach out to us directly on *** or *** so we can prioritise your enquiry.
Regards,
Rachel - iQ Academy
Thank you for sharing your feedback with us and please accept our sincere apologies for the frustration you have experienced.
This is certainly not the level of service we aim to provide.
We have tried calling you on the number provided but were not able to reach you. We have also checked our system using the details provided but could not find any record of your application or call-back request. It may be that the enquiry was submitted under different details or that there was a technical error along the way.
We would really appreciate the opportunity to resolve this for you.
If you could kindly share the full name, contact number and email address that were used for the application, we will immediately investigate and ensure you receive the assistance you need without further delay.
Your feedback is extremely valuable to us and we are committed to making this right.
Please reach out to us directly on *** or *** so we can prioritise your enquiry.
Regards,
Rachel - iQ Academy