C
Christa
1 reviews | Active since Jul 2022
30 Aug 2023, 16:52
Would give less if t...
Would give less if the option was available
Helpful (0)
Replies (2)0
Replies (2)
IPS Health & Wellness's replyOfficial
30 Aug 2023, 17:49Dear Christa,
We've received your review.
Our Quality Control Department is currently looking into the situation and what could have caused the dissatisfaction.
Kindly note that your profile was already deactivated with us.
IPS Health & Wellness Team
We've received your review.
Our Quality Control Department is currently looking into the situation and what could have caused the dissatisfaction.
Kindly note that your profile was already deactivated with us.
IPS Health & Wellness Team
IPS Health & Wellness's reply30 Aug 2023, 17:49
Official
Dear Christa,
We've received your review.
Our Quality Control Department is currently looking into the situation and what could have caused the dissatisfaction.
Kindly note that your profile was already deactivated with us.
IPS Health & Wellness Team
We've received your review.
Our Quality Control Department is currently looking into the situation and what could have caused the dissatisfaction.
Kindly note that your profile was already deactivated with us.
IPS Health & Wellness Team
IPS Health & Wellness's replyOfficial
07 Sept 2023, 11:51Good day, Christa.
Thank you for reaching out to us. We appreciate your feedback and would like to address your concerns.
Kindly note that we have reviewed the recorded calls on the system, and according to our quality control department's assessment, all of our consultants showed polite and helpful behavior while assisting with the issue at hand.
Furthermore, we can confirm that a refund was processed on your behalf on the 25th of August, and we have also taken the necessary steps to halt the delivery of your hamper.
We genuinely want to understand the cause of your dissatisfaction and work towards a resolution.
Please feel free to share the details of your situation with us via email, and we will do our best to address any remaining concerns.
Elanda
IPS Client Care Assistant Manager
Thank you for reaching out to us. We appreciate your feedback and would like to address your concerns.
Kindly note that we have reviewed the recorded calls on the system, and according to our quality control department's assessment, all of our consultants showed polite and helpful behavior while assisting with the issue at hand.
Furthermore, we can confirm that a refund was processed on your behalf on the 25th of August, and we have also taken the necessary steps to halt the delivery of your hamper.
We genuinely want to understand the cause of your dissatisfaction and work towards a resolution.
Please feel free to share the details of your situation with us via email, and we will do our best to address any remaining concerns.
Elanda
IPS Client Care Assistant Manager
IPS Health & Wellness's reply07 Sept 2023, 11:51
Official
Good day, Christa.
Thank you for reaching out to us. We appreciate your feedback and would like to address your concerns.
Kindly note that we have reviewed the recorded calls on the system, and according to our quality control department's assessment, all of our consultants showed polite and helpful behavior while assisting with the issue at hand.
Furthermore, we can confirm that a refund was processed on your behalf on the 25th of August, and we have also taken the necessary steps to halt the delivery of your hamper.
We genuinely want to understand the cause of your dissatisfaction and work towards a resolution.
Please feel free to share the details of your situation with us via email, and we will do our best to address any remaining concerns.
Elanda
IPS Client Care Assistant Manager
Thank you for reaching out to us. We appreciate your feedback and would like to address your concerns.
Kindly note that we have reviewed the recorded calls on the system, and according to our quality control department's assessment, all of our consultants showed polite and helpful behavior while assisting with the issue at hand.
Furthermore, we can confirm that a refund was processed on your behalf on the 25th of August, and we have also taken the necessary steps to halt the delivery of your hamper.
We genuinely want to understand the cause of your dissatisfaction and work towards a resolution.
Please feel free to share the details of your situation with us via email, and we will do our best to address any remaining concerns.
Elanda
IPS Client Care Assistant Manager