AK
Amy K
1 reviews | Active since Jul 2021
09 Feb 2022, 10:08
The worst
Sent multiple requests to cancel my subscription after they deducted a premium that i did not request a renewal on & I received confirmation regarding the exact date of my LAST PREMIUM PAYABLE. Took two weeks for a consultant to phone me back, I was promised a voucher to compensate for the premium deducted - WHICH I STILL HAVENT RECEIVED.... I should have never answered the damn phone in the first place - Bad BAD BAD service I would never recommend IPS to anyone.
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IPS Health & Wellness's replyOfficial
15 Feb 2022, 10:02Good morning Amy, thank you for your post.
We apologize for your experience. You already spoke to your personal consultant and all final arrangements have been made. Your Voucher Code would have been sent to you via SMS to the number listed as your primary contact number.
I'm also sending you an email with your Voucher Code to make sure you have it with you.
Kindly contact our Client Care Department should you need any further assistance.
Have a lovely day!
IPS Health & Wellness Team
We apologize for your experience. You already spoke to your personal consultant and all final arrangements have been made. Your Voucher Code would have been sent to you via SMS to the number listed as your primary contact number.
I'm also sending you an email with your Voucher Code to make sure you have it with you.
Kindly contact our Client Care Department should you need any further assistance.
Have a lovely day!
IPS Health & Wellness Team
IPS Health & Wellness's reply15 Feb 2022, 10:02
Official
Good morning Amy, thank you for your post.
We apologize for your experience. You already spoke to your personal consultant and all final arrangements have been made. Your Voucher Code would have been sent to you via SMS to the number listed as your primary contact number.
I'm also sending you an email with your Voucher Code to make sure you have it with you.
Kindly contact our Client Care Department should you need any further assistance.
Have a lovely day!
IPS Health & Wellness Team
We apologize for your experience. You already spoke to your personal consultant and all final arrangements have been made. Your Voucher Code would have been sent to you via SMS to the number listed as your primary contact number.
I'm also sending you an email with your Voucher Code to make sure you have it with you.
Kindly contact our Client Care Department should you need any further assistance.
Have a lovely day!
IPS Health & Wellness Team