TM
Tania M

1 reviews | Active since Jun 2020

04 Jul 2022, 15:02

The IPS ****!

This is for sure a ****! They contacted me to offer me their products saying they will send me a sample box to test and if I would like to continue they will send me more. The next minute I get the box and I get charged a monthly installment of R399 for this box and will be charged this amount for 8 months!!! How in the hell does the products in that boxs amount to that amount od money? I called them to cancel saying this is NOT what was explained to me and I am very disappointed! They still keep debting my account monthly! ****!!!

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Replies (2)
IPS Health & Wellness
IPS Health & Wellness's reply05 Jul 2022, 11:46
Official
Good day Tania, our Client Care Department will be in urgent contact with you. 

We would love to have a look at what happened in these offering calls. 

Elanda - IPS Client Care Manager 
IPS Health & Wellness
IPS Health & Wellness's reply06 Jul 2022, 15:02
Official
Good day Tania, thank you so much for taking my call. 

We've made a special arrangement with you regarding the hamper and I really hope this helps the situation a bit. 
Please contact our Client Care Department should you experience any further issues. 

Have a great day! 
IPS Client Care Team