DV
Darryl V
1 reviews | Active since Nov 2017
11 Jul 2019, 12:02
Pathetic service provider
This health and wellness company is *********** alot of people clearly.
Here is what happened to my mom, she joined in February, she paid R99 via debit order, she received one months vitamins. Second month they debited again, with no deliveries, calls or emails. To date they have debited her bank account with R400.
Today, they debited for R299. Can someone please explain what hell is happening here.
We want all monies paid back. This is the most pathetic service ever!
Helpful (0)
Replies (4)0
Replies (4)
IPS Health & Wellness's replyOfficial
11 Jul 2019, 14:36Good day Darryl, thank you for the quick chat :)
As mentioned telephonically, I apologize for any miscommunication regarding the type of membership your mother is on. We understand that this can sometimes be a bit more challenging for some clients to place orders online, especially if it's not something they're used to, but we are always available in the Client Care Department for anyone who struggles with placing the orders or who are confused on exactly how the membership works. Our Client Care details are *** / ***.
As mentioned telephonically, I apologize for any miscommunication regarding the type of membership your mother is on. We understand that this can sometimes be a bit more challenging for some clients to place orders online, especially if it's not something they're used to, but we are always available in the Client Care Department for anyone who struggles with placing the orders or who are confused on exactly how the membership works. Our Client Care details are *** / ***.
IPS Health & Wellness's reply11 Jul 2019, 14:36
Official
Good day Darryl, thank you for the quick chat :)
As mentioned telephonically, I apologize for any miscommunication regarding the type of membership your mother is on. We understand that this can sometimes be a bit more challenging for some clients to place orders online, especially if it's not something they're used to, but we are always available in the Client Care Department for anyone who struggles with placing the orders or who are confused on exactly how the membership works. Our Client Care details are *** / ***.
As mentioned telephonically, I apologize for any miscommunication regarding the type of membership your mother is on. We understand that this can sometimes be a bit more challenging for some clients to place orders online, especially if it's not something they're used to, but we are always available in the Client Care Department for anyone who struggles with placing the orders or who are confused on exactly how the membership works. Our Client Care details are *** / ***.
IPS Health & Wellness's replyOfficial
11 Jul 2019, 14:38Good day Darryl, we sent you an email with all the contact information.
IPS Health & Wellness's reply11 Jul 2019, 14:38
Official
Good day Darryl, we sent you an email with all the contact information.
DV
Darryl V's updateReviewer Update
11 Jul 2019, 16:30Thank you for assisting with this matter!
DV
Darryl V's update11 Jul 2019, 16:30
Reviewer Update
Thank you for assisting with this matter!
IPS Health & Wellness's replyOfficial
11 Jul 2019, 17:44It's our pleasure, Darryl!
IPS Health & Wellness's reply11 Jul 2019, 17:44
Official
It's our pleasure, Darryl!