NE
Nigel E
1 reviews | Active since Dec 2015
23 Jun 2022, 08:50
Pathetic service
Literally waiting on the line now! The line keeps directing to these lazy ass people but no one is actually taking the call for the past 15minutes! This is actually ridiculous and putrid service when prior their message was that they open at 8, this is not an on hold tone because the frequency of redirection is sooooooo irritating back to a hold tone??!!!
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IPS Health & Wellness's replyOfficial
23 Jun 2022, 10:00Hi Nigel, I see you spoke to one of our consultants earlier this morning.
We apologize for the hold on the line. Our lines are busier at certain times of the month.
Please note that there is a queue in the line, and if it keeps redirecting, the consultants are already on calls.
A consultant will call you as soon as possible to have all queries sorted.
Have a lovely day!
Elanda - IPS Client Care Manager
We apologize for the hold on the line. Our lines are busier at certain times of the month.
Please note that there is a queue in the line, and if it keeps redirecting, the consultants are already on calls.
A consultant will call you as soon as possible to have all queries sorted.
Have a lovely day!
Elanda - IPS Client Care Manager
IPS Health & Wellness's reply23 Jun 2022, 10:00
Official
Hi Nigel, I see you spoke to one of our consultants earlier this morning.
We apologize for the hold on the line. Our lines are busier at certain times of the month.
Please note that there is a queue in the line, and if it keeps redirecting, the consultants are already on calls.
A consultant will call you as soon as possible to have all queries sorted.
Have a lovely day!
Elanda - IPS Client Care Manager
We apologize for the hold on the line. Our lines are busier at certain times of the month.
Please note that there is a queue in the line, and if it keeps redirecting, the consultants are already on calls.
A consultant will call you as soon as possible to have all queries sorted.
Have a lovely day!
Elanda - IPS Client Care Manager