RB
Rob B
1 reviews | Active since Sept 2023
07 Oct 2023, 09:15
not impressed
This company stay away, very aggressive marketing of some health pills. Pills gave me heart problems. How do I cancel debit orders from IPS that just gets deducted without my permission? Not impressed at all!
Cannot cancel or dispute debit orders they just carry on. tried to cancel subscription but you are signed up for 6 months and then possibly no way of cancelling it. Might have to go so far as changing bank accounts. They want to fetch the pills that I have paid for but haven't done so yet.
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IPS Health & Wellness's replyOfficial
09 Oct 2023, 10:15Dear Rob,
We appreciate your inquiry regarding the status of your profile.
I understand that there might be some confusion, so I'd like to clarify the current situation for you.
As of our records, your profile has already been successfully cancelled on our side. There are no further debit orders scheduled or pending, with the last debit order being on the 7th of October 2023.
Additionally, I can see that you had a conversation with one of our consultants in September 2023 regarding the collection of the products. We did our best to facilitate this process from our end.However, we understand that there have been challenges with the courier service, which unfortunately were beyond our control.
Rest assured that we are actively working to address this issue by liaising directly with the couriers to resolve any outstanding matters related to the delivery of your products.We apologize for any inconvenience this situation may have caused you and greatly appreciate your patience and understanding as we work to ensure a satisfactory resolution.
Please contact our Client Care department should you require further assistance.
IPS Health & Wellness Team
We appreciate your inquiry regarding the status of your profile.
I understand that there might be some confusion, so I'd like to clarify the current situation for you.
As of our records, your profile has already been successfully cancelled on our side. There are no further debit orders scheduled or pending, with the last debit order being on the 7th of October 2023.
Additionally, I can see that you had a conversation with one of our consultants in September 2023 regarding the collection of the products. We did our best to facilitate this process from our end.However, we understand that there have been challenges with the courier service, which unfortunately were beyond our control.
Rest assured that we are actively working to address this issue by liaising directly with the couriers to resolve any outstanding matters related to the delivery of your products.We apologize for any inconvenience this situation may have caused you and greatly appreciate your patience and understanding as we work to ensure a satisfactory resolution.
Please contact our Client Care department should you require further assistance.
IPS Health & Wellness Team
IPS Health & Wellness's reply09 Oct 2023, 10:15
Official
Dear Rob,
We appreciate your inquiry regarding the status of your profile.
I understand that there might be some confusion, so I'd like to clarify the current situation for you.
As of our records, your profile has already been successfully cancelled on our side. There are no further debit orders scheduled or pending, with the last debit order being on the 7th of October 2023.
Additionally, I can see that you had a conversation with one of our consultants in September 2023 regarding the collection of the products. We did our best to facilitate this process from our end.However, we understand that there have been challenges with the courier service, which unfortunately were beyond our control.
Rest assured that we are actively working to address this issue by liaising directly with the couriers to resolve any outstanding matters related to the delivery of your products.We apologize for any inconvenience this situation may have caused you and greatly appreciate your patience and understanding as we work to ensure a satisfactory resolution.
Please contact our Client Care department should you require further assistance.
IPS Health & Wellness Team
We appreciate your inquiry regarding the status of your profile.
I understand that there might be some confusion, so I'd like to clarify the current situation for you.
As of our records, your profile has already been successfully cancelled on our side. There are no further debit orders scheduled or pending, with the last debit order being on the 7th of October 2023.
Additionally, I can see that you had a conversation with one of our consultants in September 2023 regarding the collection of the products. We did our best to facilitate this process from our end.However, we understand that there have been challenges with the courier service, which unfortunately were beyond our control.
Rest assured that we are actively working to address this issue by liaising directly with the couriers to resolve any outstanding matters related to the delivery of your products.We apologize for any inconvenience this situation may have caused you and greatly appreciate your patience and understanding as we work to ensure a satisfactory resolution.
Please contact our Client Care department should you require further assistance.
IPS Health & Wellness Team