HB
Hanli B
1 reviews | Active since Oct 2023
05 Oct 2023, 12:00
********L PRACTISE
Last year I took two products from IPS Health and Wellness, on a six month payment plan. After the 6months was over, they continued repeating the delivery and deducting money without my consent. When I called to enquire they stated that the system automatically renews orders, which makes no sense since no products was delivered. I communicated that I do not want to renew and I returned the product. I have been struggling to get my money refunded.
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IPS Health & Wellness's replyOfficial
06 Oct 2023, 10:17Dear Hanli,
We've received your review.
Thank you for bringing this under our attention.
Kindly note that the matter was investigated. The first contact we could find in the Client Care department was yesterday, 05-10-2023 at 12:11 PM.
One of our friendly consultants will be in contact with you as soon as possible.
We took note of your time and number to be contacted.
Have a healthy day!
IPS Health & Wellness Team
We've received your review.
Thank you for bringing this under our attention.
Kindly note that the matter was investigated. The first contact we could find in the Client Care department was yesterday, 05-10-2023 at 12:11 PM.
One of our friendly consultants will be in contact with you as soon as possible.
We took note of your time and number to be contacted.
Have a healthy day!
IPS Health & Wellness Team
IPS Health & Wellness's reply06 Oct 2023, 10:17
Official
Dear Hanli,
We've received your review.
Thank you for bringing this under our attention.
Kindly note that the matter was investigated. The first contact we could find in the Client Care department was yesterday, 05-10-2023 at 12:11 PM.
One of our friendly consultants will be in contact with you as soon as possible.
We took note of your time and number to be contacted.
Have a healthy day!
IPS Health & Wellness Team
We've received your review.
Thank you for bringing this under our attention.
Kindly note that the matter was investigated. The first contact we could find in the Client Care department was yesterday, 05-10-2023 at 12:11 PM.
One of our friendly consultants will be in contact with you as soon as possible.
We took note of your time and number to be contacted.
Have a healthy day!
IPS Health & Wellness Team