CN
Caroline N
1 reviews | Active since Jun 2014
15 Mar 2023, 17:18
IPS I’ve cancelled 2022 stop deliveries I said
The product is ok. I cancelled the product last year and said don’t send any other products. I keep on getting calls from the courier guy saying there is a delivery. I contacted the call center several times to speak to relevant persons. The person at the call center just says a consultant will call. I sent email specifically said don’t want product last year spoke to consultant last year cancel product.
I wish to have this sorted now
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IPS Health & Wellness's replyOfficial
16 Mar 2023, 08:53Dear Caroline, we're received your review.
I can see that your vitamin parcel was confirmed to be cancelled in last year, but the collagen membership wasn't mentioned in the cancellation confirmation.
We're looking into the matter and will provide feedback as soon as possible.
Your personal consultant will still be in contact with you today.
Have a lovely day!
I can see that your vitamin parcel was confirmed to be cancelled in last year, but the collagen membership wasn't mentioned in the cancellation confirmation.
We're looking into the matter and will provide feedback as soon as possible.
Your personal consultant will still be in contact with you today.
Have a lovely day!
IPS Health & Wellness's reply16 Mar 2023, 08:53
Official
Dear Caroline, we're received your review.
I can see that your vitamin parcel was confirmed to be cancelled in last year, but the collagen membership wasn't mentioned in the cancellation confirmation.
We're looking into the matter and will provide feedback as soon as possible.
Your personal consultant will still be in contact with you today.
Have a lovely day!
I can see that your vitamin parcel was confirmed to be cancelled in last year, but the collagen membership wasn't mentioned in the cancellation confirmation.
We're looking into the matter and will provide feedback as soon as possible.
Your personal consultant will still be in contact with you today.
Have a lovely day!