CF
Clinton F
1 reviews | Active since Apr 2024
14 Apr 2024, 15:40
IPS Health and Wellness Debit Order
I am struggling to get my debit order canceled which I have done over a year ago. I hade cancel the deduction but they keep taking money from my bank account. The bank cannot cancel or reverse the money as the company must stop it. I'm in need of assistance this is rediculous and shocking.
Helpful (0)
Replies (2)0
Replies (2)
IPS Health & Wellness's replyOfficial
15 Apr 2024, 09:25 Dear Clinton,
We've received your review.
Please note the matter is currently being investigated and we'll be in contact with you as soon as the investigation has been completed.
IPS Client Care Team
We've received your review.
Please note the matter is currently being investigated and we'll be in contact with you as soon as the investigation has been completed.
IPS Client Care Team
IPS Health & Wellness's reply15 Apr 2024, 09:25
Official
Dear Clinton,
We've received your review.
Please note the matter is currently being investigated and we'll be in contact with you as soon as the investigation has been completed.
IPS Client Care Team
We've received your review.
Please note the matter is currently being investigated and we'll be in contact with you as soon as the investigation has been completed.
IPS Client Care Team
IPS Health & Wellness's replyOfficial
15 Apr 2024, 14:10Dear Clinton,
Thank you for your patience and for taking my call today!
As confirmed telephonically, you had a Vitamin and Collagen profile with IPS Health & Wellness.
Your Collagen profile was stopped in last year, just before the renewal took place. Due to your products having different start dates and completion terms, your vitamin profile was still active.
You can rest assured that all products are fully paid and all new hampers were stopped on our side.
Please reach out to our Client Care department should there be anything else we can assist you with.
Have a healthy day!
Elanda - Client Care Assistant Manager
Thank you for your patience and for taking my call today!
As confirmed telephonically, you had a Vitamin and Collagen profile with IPS Health & Wellness.
Your Collagen profile was stopped in last year, just before the renewal took place. Due to your products having different start dates and completion terms, your vitamin profile was still active.
You can rest assured that all products are fully paid and all new hampers were stopped on our side.
Please reach out to our Client Care department should there be anything else we can assist you with.
Have a healthy day!
Elanda - Client Care Assistant Manager
IPS Health & Wellness's reply15 Apr 2024, 14:10
Official
Dear Clinton,
Thank you for your patience and for taking my call today!
As confirmed telephonically, you had a Vitamin and Collagen profile with IPS Health & Wellness.
Your Collagen profile was stopped in last year, just before the renewal took place. Due to your products having different start dates and completion terms, your vitamin profile was still active.
You can rest assured that all products are fully paid and all new hampers were stopped on our side.
Please reach out to our Client Care department should there be anything else we can assist you with.
Have a healthy day!
Elanda - Client Care Assistant Manager
Thank you for your patience and for taking my call today!
As confirmed telephonically, you had a Vitamin and Collagen profile with IPS Health & Wellness.
Your Collagen profile was stopped in last year, just before the renewal took place. Due to your products having different start dates and completion terms, your vitamin profile was still active.
You can rest assured that all products are fully paid and all new hampers were stopped on our side.
Please reach out to our Client Care department should there be anything else we can assist you with.
Have a healthy day!
Elanda - Client Care Assistant Manager