1 reviews | Active since Feb 2017

16 Oct 2020, 07:59

IPS HEALTH A NIGHTMARE

My husband agreed once to receive a package and pay R500 a month for 6 months and he thought he would be done.then in September 2020 he got another box 0f which he wasn't called for,i then called IPS health asked them why they sent another box they said it automatically renews and they continue debiting.i was so upset because it was without our permission we only agreed to do the first box.called IPS HEALTH TWICE AND BOTH TIMES THEY PUT THE ACCOUNT ON HOLD BUT FORCE MY HUSBAND TO PAY.WE HAVE NOT EVEN OPENED THE BOX WE DONT WANT THE PRODUCTS AND IF U DEBIT AGAIN I WILL TAKE THIS FURTHER.I WANT PROOF ITS CANCELLED ASAP

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Replies (2)
IPS Health & Wellness
IPS Health & Wellness's reply19 Oct 2020, 16:37
Official
Good day Amy, thank you for posting and bringing this under our attention. It was lovely speaking to you today! As per our telephonic conversation, everything is sorted on the profile and we sent confirmation via email as well. 

IPS Health & Wellness Team
's update05 Nov 2020, 07:56
Reviewer Update
Thank you for calling and refunding my money but you still haven't collected the box as per our arrangement on the phone i dont feel comfortable that i still have the box please arrange collection ASAP