H
Helene

1 reviews | Active since Dec 2022

14 Sept 2024, 09:10

Inconsiderate and insensitive for customers

I have made multiple attempts to communicate the importance of prior contact before sending parcels. Unfortunately, these requests have been consistently overlooked. Their disregard for my financial circumstances is evident in their sole focus on monetary gain.

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Replies (1)
IPS Health & Wellness
IPS Health & Wellness's reply16 Sept 2024, 17:05
Official
Dear Helene, 

Thank you for reaching out to us. 
I see you have spoken to your personal consultant earlier today. She arranged for the renewal hamper to be stopped and 5x tubs of Collagen will be collected from you. 
Please feel free to reach out to our Client Care department should you require further confirmation on the arrangement. 

Have a healthy day!
IPS Health & Wellness Team