1 reviews | Active since Apr 2020
I REALLY DON'T WANT ANOTHER BOX EVER.
I was retrenched last year, after numerous attempts to cancel the parcels I was informed I needed to take a last box, I sc****d all the cash I could together to make sure I can pay for this, as I was informed this would be the LAST box. Then I was informed at the end of last year that they sent me a new box, (HOW?) I once again informed them that I would not be able to continue but was informed if I take this box I would be able to change the contents to make it more affordable, somehow when I was retrenched and spoke to them they told me I would be able to take a break in payment but would need to take a additional box.
HOW DO YOU DO THAT WHEN YOU DO NOT KNOW WHERE YOUR NEXT PAY CHECK IS COMING FROM?
I called them before receiving the new box, as to change the contents to cheaper products, don't get me wrong, I really REALLY do not have the (*&^%%^&* cash to blow. I was informed the new box was already sent, but they would be able to change the products if I continued with the box. The 1st of May should be my last payment, so I called 3 days back to confirm that I do not want ANY new boxes, as they send them without checking if you still want the same products. Please note, I have send numerous e-mails to confirm when the last payment will be.
I spoke to a consultant and was informed that the 1st of May would be the last debit. I told this person please cancel this as I would not be able to continue with this and have not accepted the goods. I have started a new job but it is in the restaurant industry and with the Covid 19 lock down we are not working and thus not being payed, I want to pay the last amount and get this over with. I was informed that a consultant needed to contact me AGAIN. Now once again I have been informed I need to take ANOTHER additional box!! PLEASE PEOPLE, I am trying to do the right thing here. I am really not able to continue with this product. I still have most of the products sealed. I do not know when the lock down will end and we do not know when or indeed if we will be getting pay, and even if I claim for a grant, don't you think I need to buy food as apposed to non essentials.
I once again was informed that they can "give me a payment holiday" which will once again SOMEHOW enroll me to a additional box, I DO NOT HAVE THE MONEY. I am really trying my best to stop this the correct way but have been unable.
TELL ME WHAT I SHOULD DO? I have nothing to my name, do I need to get myself declared insolvent before I get this cancelled? I can not pay you anything more then I have. I have tried everything and am completely at a loss for words. I do not want your product and have tried to cancel the subscription several times only to be told a consultant will contact me in this regard. But instead I just get informed I HAVE to take another, and another and another.....It's a ****!!
They never allow you to cancel the product and just keep bullying clients into taking more junk and debiting their accounts. Where do I go from here?
IPS Health & Wellness Team
IPS Health & Wellness Team
