Horrible customer service

Horrible service and bad at customer service. I cancelled my membership, before the next delivery and after my last payment. Two years later I find out the account is in arears and I have been handed over. ***!!! I have called, written emails to cancel this damn membership and now that my credit record is good they come with their nonsense and damage my record, I have worked hard to be in good record. On top of that, to make the payment for their negligence on my account, I have to call them and arrange for payment. What utter nonsense is this! No calls, no emails, no SMS's regarding the outstanding amount, now I have to see how I get in contact with them and make payment, while it is their fault. This is upsetting and frustrating!