Don't join,this is a permanent trap,impossible to get out of,they don't understand NO MORE

This company is linked to Platinum Life insurance. Once you have a policy, your contact details are given to IPS. I signed up for a batch of tailor chosen supplements with IPS. They said I had the option of renewing the contract. I signed up in August 2022 and they did a Debi check starting on 25 August 2022. In November 2022, they called me marketing collagen in addition to the supplements. I told them my finances were strained I could not afford to go beyond the initial 6 months

I was told I had to email the fact that I didn't wish to renew contract beyond 6 months. I did so and got an automated response. I was told I can't cancel via email, a consultant would call

I did get a call and the consultant was very difficult. She kept trying to market and I ended up asking if this was a permanent contract because I regretted getting into it if I couldn't get out. She said no, it would end as requested. According to me the 6th debit order was on 25 February 2023. To my surprise my account has just been debited this evening of 25 March 2023

I seem to be in some kind of 'prison ' with IPS. Does anyone know how I can get out please?