MH
Marietjie Holland-Chapman

1 reviews | Active since Aug 2022

23 Nov 2022, 09:11

DISHONEST IS NOT THE WORD FOR THIS BUNCH

Cancelled Membership in June 2022 in writing, and received a sms this morning that they are going to deliver a parcel, they very politely kickstart the membership without my consent, what the hell...... This is unacceptable.......

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Replies (2)
IPS Health & Wellness
IPS Health & Wellness's reply23 Nov 2022, 12:21
Official
Dear Marietjie, thank you for taking my call. 

As per our telephonic discussion, the matter is being investigated further and we'll provide you with feedback on your husband's profile as soon as more information is available.

Have a lovely day! 
IPS Client Care Management
IPS Health & Wellness
IPS Health & Wellness's reply24 Nov 2022, 10:16
Official
Good day Marietjie, 

It was lovely assisting you! 

As confirmed telephonically we've put all new arrangements in place for you and your husband. 
I've sent all confirmations to you and your husband's email addresses. 

Please do not hesitate to contact our Client Care Department should you require further assistance. 

Enjoy the rest of your day! 
Elanda - 
Client Care Management