KS
Kuba S

1 reviews | Active since Apr 2022

09 Apr 2022, 12:24

******** company that forces subscription renewal

I agreed on a package of supplements in early 2021, to be paid over 8 months, which came and went. There was a phone call from IPS basically TELLING me that there will be a refill pack, with the debit order continuing, to which I very strongly stated not to do as I can no longer afford it. And here I am with a new package of supplements I did not want, and a debit order going off that I specifically TOLD you NOT to take off. Just looking at all the reviews here complaining about exactly the same thing, I can see that this is a ******** company that I want nothing to do with. I want my money back, I want you to come pick up your boxes of trash from my house. And I demand that you pull up the last phone recording conversation your agent had with me. You should be ashamed of yourselves for conducting business like this. You are a ******** organization and I don't want to spend a single cent more on supporting you. If anyone reads this, avoid IPS like the plague! They are extremely efficient in getting your money out of you, but somehow exceptionally useless when you want to end your subscription.

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Replies (1)
IPS Health & Wellness
IPS Health & Wellness's reply12 Apr 2022, 17:03
Official
Hi Kuba, thank you for taking my call. 
It was a pleasure speaking to you today!
 
We take all complaints very seriously, so thank you for bringing this under our attention.
As per our discussion, the matter was sorted and all necessary arrangements have been made. 

Have a wonderful day further!
IPS Health & Wellness Team