RT
Reuben T

1 reviews | Active since Apr 2019

05 May 2022, 11:00

Automatically signed up to a subscription without consent

My mom got a free gift from Platinum Life to order off the website as a voucher. About a week later she got a call from a gentleman who spoke about the products and then without agreeing to anything he signed her up for a 6 or 8 months plan and it was delivered. How does the return process work?

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Replies (1)
IPS Health & Wellness
IPS Health & Wellness's reply09 May 2022, 11:48
Official
Good day Reuben,  Thank you for your post and for taking my call. As discussed, one of our consultants in the relevant department will be giving your mother a call to assist with her request as well as all necessary arrangements. Everything has been put temporarily on hold so that they can assist her.  Have a wonderful day further! IPS Health & Wellness Team