RK
Riz K
1 reviews | Active since Apr 2017
31 Mar 2024, 23:59
Worse service ever from Investec
I called Investec to request a transaction history for a period in 2022 (2 years ago - therefore couldn't generate it electronically). I am told i have to wait at least 48 hours. From a bank that charges R1000 a month in banking fees. The bank is "selective" on who they assits and who they dont assist. So happy to leaving Investec, id advise you save yourself and do the same. A colleague called 10 minutes after my call and BOOOOOM!! - they have their transaction history sent via email when i was told that they have "technical delays"...lets call a spade a spade!
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Replies (4)0
Replies (4)
Investec's replyOfficial
02 Apr 2024, 10:08Due to the Private Banking team that looks after your account, the Client Support Centre cannot provide you with the required statement.
Investec's reply02 Apr 2024, 10:08
Official
Due to the Private Banking team that looks after your account, the Client Support Centre cannot provide you with the required statement.
RK
Riz K's updateReviewer Update
02 Apr 2024, 10:15Incompetence masked as prejudice is always a nice twist. Well done for effecting it :-)
RK
Riz K's update02 Apr 2024, 10:15
Reviewer Update
Incompetence masked as prejudice is always a nice twist. Well done for effecting it :-)
Investec's replyOfficial
03 Apr 2024, 14:03 We have received feedback from the Private Banking team notifying us that your statements have been successfully emailed to you.
Investec's reply03 Apr 2024, 14:03
Official
We have received feedback from the Private Banking team notifying us that your statements have been successfully emailed to you.
RK
Riz K's updateReviewer Update
14 Apr 2024, 19:00The useless response was not what was asked and confirms the fact that this bank is utterly ****** and useless to clients of colour. Thanks for the confirmation!
RK
Riz K's update14 Apr 2024, 19:00
Reviewer Update
The useless response was not what was asked and confirms the fact that this bank is utterly ****** and useless to clients of colour. Thanks for the confirmation!