Virus of Service by Investec

I am writing to express my extreme frustration and disappointment with the service I have received from Investec. Despite my repeated efforts, I have been met with incompetence unhelpfulness and disease of service.

I submitted a transfer request to move my funds to ABSA, but my attempts to follow up have been unsuccessful. Phone calls have been met with busy signals and the lady on the other side tells me the lines are busy and we will call you back. Then I decided to visit the Sandton Investec and the security personnel gave me a serious attitude that I didn’t have an appointment.

I am fed up and feel that Investec is unjustly withholding my funds without my rights.

They don't care and excuse my French (---- ---- -- - --)