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henkvdspuy H
1 reviews | Active since May 2016
06 Oct 2024, 11:18
Terrible Service With No Feedback
I received terrible service from my personal banker's assistant and always had to wait weeks for feedback. Even if I address a problem he gets ****y.
I have emailed the complaint department and haven't received any feedback in more than a week. We will consider moving banks.
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Investec's replyOfficial
06 Oct 2024, 12:00Thank you for bringing this matter to our attention. Please note that I raised your complaint to your Private Banker and the relevant team leader to investigate further. You will be contacted to discuss the matter you raised in your email.
Investec's reply06 Oct 2024, 12:00
Official
Thank you for bringing this matter to our attention. Please note that I raised your complaint to your Private Banker and the relevant team leader to investigate further. You will be contacted to discuss the matter you raised in your email.