Terrible customer service

Item: Investec
Rating: 1
Author: murendeni M

We are in a process of selling our bond which is currenrly fianced with inverstec and the lawyers are struggling to get hold of inverstec bankers to get cancelations figures, the banker is not answering any calls nor reply to any emails.. this is realy frustrating

Helpful (0)

Replies (2)

Investec's replyOfficial

14 Feb 2023, 11:55

Hi, I'm sorry that it is taking longer than expected to get the cancellation figures. I sent you an email requesting further information so that we can follow up on your behalf.

Investec's reply14 Feb 2023, 11:55

Official

Hi, I'm sorry that it is taking longer than expected to get the cancellation figures. I sent you an email requesting further information so that we can follow up on your behalf.

murendeni M's updateReviewer Update

14 Feb 2023, 13:18

all is inorder now the lawyers recieved the values

murendeni M's update14 Feb 2023, 13:18

Reviewer Update

all is inorder now the lawyers recieved the values