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londa.nxumalo londa.nxumalo

1 reviews | Active since Nov 2016

06 Aug 2021, 15:07

Shoddy partnership with UCook

Investec should know better than to associate themselves with, and promote, ************ like UCook. I would have written this review on UCook's page too but, unsurprisingly, they don't even bother to respond to unhappy customers. Your/Their discount/voucher promotion was a joke. After numerous emails back and forth with UCook, then numerous calls back and forth with both of you - the outcome is that I get ********** either way. Next time Investec should do its homework before using its brand to vouch for the likes of UCook. Don't bother calling me (again), because I am done with this conversation.

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Replies (1)
Investec
Investec's reply07 Aug 2021, 12:41
Official
Hi Londa, I am so sorry to hear about your experience. Thank you for bringing this to our attention. I have forwarded this feedback to the relevant team who will be looking into the matter.