CL
Carla L
1 reviews | Active since Apr 2015
17 Jun 2022, 15:55
Shocking service from Investec Home Loans
As a property seller, with the buyer financing the property through Investec - shocking experience. The bond has been approved, property ready to be lodged yet the Bond Attorneys are still waiting on Investec to release the funds. This has been the same story for the past 2 weeks - each call gets the same response, Investec have requested another document, another signature, another stamp ......... No urgency, no rush, only at their pace. My advice to any home seller where the buyer is financing through Investec - don't accept the offer, you're better off waiting!!!!
Helpful (0)
Replies (3)0
Replies (3)
Investec's replyOfficial
18 Jun 2022, 09:21 Hi Carla, I am so sorry to hear about this. I do understand why you are frustrated. I have sent this feedback to our Complaints Team. We will be in touch with you.
Investec's reply18 Jun 2022, 09:21
Official
Hi Carla, I am so sorry to hear about this. I do understand why you are frustrated. I have sent this feedback to our Complaints Team. We will be in touch with you.
CL
Carla L's updateReviewer Update
18 Jun 2022, 15:35I appreciate the quick response, but it’s quite obviously the standard response - had you actually read the complaint you would have realized I am not an Investec client, but the one at the receiving end of trying to get the sale of my property registered, but there’s no value
CL
Carla L's update18 Jun 2022, 15:35
Reviewer Update
I appreciate the quick response, but it’s quite obviously the standard response - had you actually read the complaint you would have realized I am not an Investec client, but the one at the receiving end of trying to get the sale of my property registered, but there’s no value
CL
Carla L's updateReviewer Update
18 Jun 2022, 15:37Investec are dragging their heals at finalizing the deal.
CL
Carla L's update18 Jun 2022, 15:37
Reviewer Update
Investec are dragging their heals at finalizing the deal.