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1 reviews | Active since Mar 2021

28 Feb 2026, 08:21

Settled account not removed

Hi, I am back again

I have settled my investec account, in December I was told that the payments I made in September 2025 were short by 27 cents which I then paid. I was told that the account would be removed from my credit record however it is appearing in my February report Kindly assist

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Replies (4)
Investec
Investec's reply02 Mar 2026, 15:31
Official
We understand your frustrations. We have contacted the relevant teams to look into this, and they should be in touch with you soon. 
Investec
Investec's reply04 Mar 2026, 11:40
Official
We have tried to contact you multiple times; however, it appears that you may be unavailable. Please check your emails, as one of our consultants is attempting to get in touch with you. Alternatively, please provide another contact number to reach you. 

Investec
Investec's reply26 Mar 2026, 17:04
Official
Please check your emails, as we tried to contact you to assist further. 
Investec
Investec's reply27 Mar 2026, 09:42
Official
Investec has updated the status of your account.