SB
Samuel B

1 reviews | Active since Aug 2023

03 Nov 2025, 16:27

****s & Disjointed Business Unit

Poor Consultant Service & Disjointed Business Unit. Investec have **** to me on written email, saying they will pay money back into my account after an international transaction was returned to their Forex Account. When I call their Private Bankers on the Forex line, they keep lying to me. Mind the Transaction was done on the 02 October 2025, and now it is 03 November. ***)

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Replies (1)
Investec
Investec's reply03 Nov 2025, 16:50
Official
We are sorry to hear about your experience. Our Private Banking team is aware of the issue mentioned above and is currently looking into this to find a resolution. One of our bankers will be in touch with you soon.