WL
Willem L

1 reviews | Active since Sept 2010

14 Mar 2024, 20:22

Poor service, actually no service.

Utterly poor service. Refuse to answer questions, refuse to respond to emails. Promised a senior manager will phone. All empty promises. Disgusting. Why pay to have a personal banker if he decides to ignore you. I guess Investec is like any other financial institution, you just a number for them, claim to have your needs first but in the end, that means nothing.

0
Replies (1)
Investec
Investec's reply15 Mar 2024, 08:54
Official
Sorry to hear about your experience with us Willem, this is not the type of service we pride ourselves in. I have reached out to your private bankers and have asked for you to be contacted as soon as possible to resolve the matter.