RM
Ronnie M

1 reviews | Active since Jul 2020

31 Mar 2022, 14:56

Poor customer service

So disappointed with the service of my private banker. I moved to Investec with the hope of getting tailored and prioritised private banking experience. I am yet to experience this. Really disappointed. I am as good as not having a private banker.

0
Replies (1)
Investec
Investec's reply01 Apr 2022, 07:27
Official
Hi Ronnie, I am so sorry to hear about your experience with your Private Banker. Thank you for letting us know about this. I have sent your feedback to your Private Bankers and our Complaints Team. We will be in touch with you soon.