Pathetic, unprofessional, thieving conduct to pensioners

I have called Investec on several occasions regarding my Khanyisa Share payout, this was due to me in June 2021, since then I have experienced horrible customer service, staff handling my claim have given me several different amounts from what the initial fixed payout was supposed to be. I have been **** to, it seems as though I have been ****** by Investec as they allege that I have been paid out when I have not, I have sent through emails regarding this issue and have also offered my banking statements as proof of non payment for the 16 July 2020.

I am appalled by the ignoranant, unprofessional, misleading information that I have been given by numerous call Centre agents and I am disgusted at the rate of times my emails have been escalated without a courtesy of a phone call from whoever is managing the Khanyisa share portfolio.

Nobody has bothered to give me a number that works to reach the regional manager in order for assistance. This is quite disturbing as it makes Investec look like a bunch of unprofession ******* with hidden agendas.