DE
Danie E

1 reviews | Active since Aug 2015

22 Jun 2021, 08:45

Pathetic service. Goodbye investment

Make the mistake of entering you password incorrectly and thats it! You'll never access your profile again. Why? Cause when you call *** they never pick up, no matter what time you call. You can call at 9 am,2pm or even 4 pm. They never pick up. Make the mistake of calling any other investec number they pick up immediately just to transfer you to the same department that doesn't pick up, cause the people that pick up cant help!

0
Replies (4)
Investec
Investec's reply22 Jun 2021, 09:25
Official
Hi Danie, I am so sorry to hear about your experience with our Share Plan Team. I will get someone to contact you and assist you with your account. 
Investec
Investec's reply22 Jun 2021, 09:49
Official
We have tried calling you twice but have been unable to reach you. Please keep an eye out for an email from us.
DE
Danie E's update22 Jun 2021, 14:53
Reviewer Update
Thanx for resolving the issue
Investec
Investec's reply22 Jun 2021, 16:15
Official
It is my pleasure.