RR
Rajesh R

1 reviews | Active since May 2019

22 Sept 2021, 15:48

Pathetic Investec Service.

Pathetic bank in replacing ****** cards. They could replace the card in 3 days while I was in Durban. A week has now gone by and I still don’t have a card. Contacted my private banker but even he just made empty promises. After getting the date incorrect for delivery, their courier also got the time incorrect after informing them I am available on at 16h00 they pitch up at 14h00.

Absolutely ridiculous service from a private banking institution.

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Replies (1)
Investec
Investec's reply22 Sept 2021, 16:38
Official
Hi Rajesh, I am so sorry to hear about your experience with us. 
Thank you for bringing this to our attention, I have sent your feedback to our team, we will be in contact with you.