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hendi B
1 reviews | Active since Aug 2011
08 Jul 2020, 14:38
Online banking always a frustration
Online banking majority of th time a frustration. Their website is either ‘under maintenance’ , or the one-time pin takes forever to get through or today for instance I cannot enter the new beneficiery name( only account number). I have an account at another bank and have never had such experience with them.
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Investec's replyOfficial
08 Jul 2020, 15:03Hi Hendi, thank you for your feedback. I do apologise for any inconvenience caused. I do understand your frustrations and have forwarded your feedback to our Digital and Complaints Teams. We will be in contact with you.
Investec's reply08 Jul 2020, 15:03
Official
Hi Hendi, thank you for your feedback. I do apologise for any inconvenience caused. I do understand your frustrations and have forwarded your feedback to our Digital and Complaints Teams. We will be in contact with you.