No follow-ups, financing of a vehicle that takes longer than a home...

I've never had issues with Investec before, but it seems like they've taken on more than they can handle with onboarding new clients.

Previously, my bond was sorted faster than buying a car! Now, I have to constantly follow up—if I don’t, nothing happens, and no updates are provided. It’s been almost two weeks just to get finance approved and paid to the dealership, and I nearly lost the purchase because of the delay.

Even though everything is supposedly finalized, the dealership still hasn’t received proof of payment, meaning they could technically still sell the car. How long does it take to escalate an issue and send a simple POP?

Terrible service—I'm seriously considering moving all my accounts elsewhere.