Ninetyone issues !!
Since Investec switched my account to ninetyone I have had endless problems. I have contacted the ninetyone 'help line' with no success. I now cannot access my account and seem to be getting NO ASSISTANCE whatsoever. This is NOT what Investec built it's reputation on !!!!!
Helpful (0)
Replies (1)0
Replies (1)
Investec's replyOfficial
09 Apr 2020, 11:24I am sorry to hear about your experience Mike. Investec Asset Management became Ninety One Asset Management during March 2020. We are unable to assist with your query as accounts held with Ninety One Asset Management are no longer part of Investec, and you will no longer be able to get your account information via Investec Online.
Please contact Ninety One to get help with your new online profile. You can contact them by email ***. You can also visit their website at https://www.ninetyone.com/ to get more information about the demerger from Investec .
Please contact Ninety One to get help with your new online profile. You can contact them by email ***. You can also visit their website at https://www.ninetyone.com/ to get more information about the demerger from Investec .
Best regards,
Investec's reply09 Apr 2020, 11:24
Official
I am sorry to hear about your experience Mike. Investec Asset Management became Ninety One Asset Management during March 2020. We are unable to assist with your query as accounts held with Ninety One Asset Management are no longer part of Investec, and you will no longer be able to get your account information via Investec Online.
Please contact Ninety One to get help with your new online profile. You can contact them by email ***. You can also visit their website at https://www.ninetyone.com/ to get more information about the demerger from Investec .
Please contact Ninety One to get help with your new online profile. You can contact them by email ***. You can also visit their website at https://www.ninetyone.com/ to get more information about the demerger from Investec .
Best regards,