Just not a good banking experience at all

I find transacting with Investec to be really bad. My experience in my bond and now buying a car had been one of continuous back and forth and back and forth. They don’t seem to read emails properly before responding to clients which makes the whole customer experience lengthy and tedious with bits and pieces of information. I actually wanted to talk to someone from complaints just about the whole experience of interacting with them but they cannot be bothered to even call me back. That says a lot about this bank, I hope they experience customer loss to Discovery Bank in the near future. I really think this bank is nothing special at all and definitely not worth the price your pay them each month. They provide no extra level of customer service compared to FNB or any bank, in fact I believe them to be worse when I talk to others about their private banking.