Junk status service

*******, absolutely ******* I must say. I've been complaining about my so-called private banker Thabo Ledimo, mediocre service from him is an insult. He can't respond to emails but can send marketing emails advertising new Investec products, miss me!!! I called the call centre over a month ago to have him changed and be assigned a new banker, but to date nothing! And no-one from Investec has communicated anything to me to indicate why there's a delay with the change.

If I wanted to deal with this kind of service I could just bank with Capitec and pay R5 a month. Pull up your socks Investec.