MA
Mathew A

1 reviews | Active since Feb 2019

15 Nov 2024, 11:18

Investec, you need a 6 star.

I'm a simple client, I earn a salary and there are certain product and services I need help with from my bank. If you want to know how to make that happen, talk to Investec, they know.

This week I spoke again this Investec as part of my ongoing journey in changing banks. They told me upfront what they needed, I gave them the information and less than 24 hours later it was done, complete, finalised. HOW HARD CAN IT BE FOR OTHER ORGANISATIONS TO DO EXACTLY THE SAME !?

Well done, I am so used to disappointment from other service providers that when stuff works I am so taken back. You guys are rock stars ! Thank you for making the experience so pleasant, not once but on so many occasions. massive thank you to Mhleli Khumalo.

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Replies (1)
Investec
Investec's reply15 Nov 2024, 12:11
Official
Thank you for your wonderful feedback, Matthew! We are glad to hear that we meet all your banking and service needs. We will make sure to share this feedback with Mhleli and his team.