MN
Michael N
1 reviews | Active since Jun 2017
10 Mar 2020, 16:34
Investec SPS Service/SAB Investec SPS Service
I have been calling Investec SPS countless number of times at different times of the day for over a week no. I then resorted to sending emails to both *** and *** without any success. My request is a simple request to get guidance on my username inorder to check my SAB zenzele share balance however it seems no priority nor care is taken for customer service. I used to put this financial institution to high regard and I am quite disappointed
Helpful (0)
Replies (1)0
Replies (1)
Investec's replyOfficial
10 Mar 2020, 18:54I am sorry to hear about your experience with us Michael. The team is currently experiencing high volumes. I have forwarded them your message and asked them to contact you. I will also escalate this to our complaints team for further assistance.
Investec's reply10 Mar 2020, 18:54
Official
I am sorry to hear about your experience with us Michael. The team is currently experiencing high volumes. I have forwarded them your message and asked them to contact you. I will also escalate this to our complaints team for further assistance.