AR
Anna R

1 reviews | Active since Oct 2018

26 Aug 2023, 07:25

Investec seems desperate for money

Investec must be desperate for money, all of a sudden they charge on "foreign" transactions, I literally pay in ZAR on playstation transactions and now I'm charged some bogus cross border card fee lmao! Only reason to stay with Investec was the fixed bank fee, now there is no reason to stay, their service is horrible, their offerings are limited, they are always behind all other banks in what they offer normal people and now they seem desperate to take money from the already struggling to give bigger exec bonuses or sponsor rich people drinking at sport days maybe?

0
Replies (2)
Investec
Investec's reply27 Aug 2023, 10:39
Official
We are sorry to hear that you're dissatisfied with the changes to our fee structure this year and that you have not had great service from us in the past. Thank you for bringing this to our attention, your feedback is valuable to us. I've shared this feedback with your Private Bankers to ensure they are aware of your concerns.
AR
Anna R's update27 Aug 2023, 11:06
Reviewer Update
I'm sure they know, as I struggle to get simple foreign payments through every single month. But they are also new so maybe not.