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Jurgens S

1 reviews | Active since Oct 2021

11 Oct 2021, 11:25

Investec Rewards Partners not up to standard

Well done on Investec Rewards for delighting their customers with great offers, BUT unfortunately, the partners you choose is not up to your standard.

Garmin online order and purchase fulfillment is not an experience that I would recommend to anyone. Garmin has chosen to run sales with Loyalty Partners and cannot fulfill. After placing the order and following up multiple times with no response.

@investec you should be more careful when choosing a partner to offer to your clients. This is truly frustrating and leaves a very bad impression

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Replies (1)
Investec
Investec's reply11 Oct 2021, 12:24
Official
Hi Jurgens, I am so sorry to hear about your experience with our Rewards Partner. Thank you for bringing this to our attention. I will escalate this for you to our complaints and rewards team.