KW
Keith W

1 reviews | Active since Oct 2024

07 Nov 2024, 20:50

Investec poor customer service

Thanks Investec for telling me you don’t want my business. Investec is closing their tax free cash investment accounts at end December 2024. I wanted to move my tax free investment to an Investec tax free unit trust and was basically told that because I don’t have an Investec bank account I should take my business elsewhere!. Thanks Investec I will do that despite being an Investec investor for over 10 years.

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Replies (1)
Investec
Investec's reply08 Nov 2024, 08:59
Official
We're sorry to hear about your experience and your dissatisfaction with the outcome. Please note that If you are an Investec Private Banking client, you can still access tax-free unit trusts through My Investments. We will make sure to share your feedback with the team.