fJ
frans J

1 reviews | Active since May 2014

06 Aug 2024, 14:34

Investec Bank Service goes for a loop 🥺

How does one go to get Investec to make contact with there clients They stopped the tax free investments but to speak to them is impossible They even give you references to make contact and even an email stating can't get hold of you which is false

0
Replies (5)
Investec
Investec's reply06 Aug 2024, 15:02
Official
Sorry to hear we've disappointed you but we have made the difficult decision to close the stand-alone Investec Personal Cash Investments tax-free fixed deposit account. I have sent through a request for a banker to reach out to you and assist. This will be brought to the attention of our complaints team as well.
fJ
frans J's update06 Aug 2024, 15:07
Reviewer Update
Thanks
Not all the funds were paid over and nobody wants to talk to us Don't have a problem with your decision please just refund what's due to us
Investec
Investec's reply06 Aug 2024, 15:12
Official
Thank you for providing these details, I will make the team aware of this as well.
fJ
frans J's update06 Aug 2024, 16:29
Reviewer Update
Could you kindly get somebody to make contact with me that I can understand
This gentleman just talk and talk and talk can hardly hear and or understand some **** excuse 🤬
Investec
Investec's reply06 Aug 2024, 17:37
Official
One of our bankers will make contact with you as soon as they can again.