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Elri H

1 reviews | Active since Dec 2018

14 May 2020, 14:15

Investec Bank: Only a small dying fish in a huge Banking Pond!!!

Private Bank, what does that mean? Definitely not to assist their Private Clients during this difficult time. My husband and I waited for ever to get feedback from our Private Banker. I got threatened re my bank account, because of insufficient funds, I mean really, talk about bad timing! And as a matter of fact, I am still waiting for application forms, thank you Gregory for no assistance. And by the way, dont threaten your customers, you are THERE, because of US!!!! Arrogance, over estimation of your useless value in our lives, wake up Investec, you are only a small fishy in a huge banking pond! And here is a promise I am making , we are taking our business elsewhere!!!

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Replies (1)
Investec
Investec's reply14 May 2020, 15:01
Official
Hi Elri, thank you for your feedback. I am so sorry to hear about your experience with your Private Banker. I do apologise for any inconvenience caused. I have forwarded your feedback to your Private Bankers and our Complaints Team. We will be in contact with you.